Customer Testimonials
Working with Frank Smith was a pleasure. He was informative, calm, and got answers to all of my questions so that I could feel comfortable with all elements of my purchase. I’d recommend him to others.
Brian Moore is a tremendous asset to Brannon Honda. He was my go to person. He helped me through the whole process. I have purchased several vehicles with his help. He will always be my friend and my go to person!! Great job Brian and Brannon Honda!! Thank you so much H. Segall
Frank was very professional he made us feel at home. Very knowledgeable about the car lot and cars. Highly recommend him.
I am a returning customer to Brannon Honda, salesman Charlie Riley. they always take great care of me. just purchased my 3rd car from them!
Frank was great to work with, he never made me feel pressured about our purchase. The dealership made the buying process so easy. This is our third vehicle we have purchased from Brannon Honda.
I bought a 24 Honda Accord because I doubled the rebate and 5 free maintenance . I had a very good experience dealing with them.My salesman was Kevin Malone and Comer Allen. Two great guys. No hard push for me to buy. I think I got a very good deal and wouldn't of got it anywhere else. My self and family has bought 9 cars from them . I thought it was 6 but just counted and it was 9
My experience with buying my first car with Frank Smith was highly enjoyable and informative.
Frank Smith was my salesman ; he was very knowledgeable , Caring and did all he could to make sure we were comfortable and pleased with the choices we made in purchasing our new Honda ! He goes above and beyond to take care of his clients to help me make all the right decisions on my New CRV- Honda sport ! I truly respect and appreciate all he care he showed is in out transactions. !
Great experience with Frank. Love the new car. Can’t go wrong with this dealership.
My Brannon sales representative, Frank Smith, really did an outstanding job of helping my sister and I to find the perfect car to match our need and our budget. Very friendly, and knowledgeable; we will be recommending him to all of our friends looking for a car.
Quick, kind and easy service absolutely loved it. Was in and out in less than an hour and thirty minutes. Sales rep Frank Smith did a good job explaining every detail and car facts on the vehicle. Highly recommended
My salesman Brian made purchasing my 2025 Honda civic sport as smooth as possible just like the other two cars I bought from him.
Our sales person was great his name was comer Allen he didn’t pressure us at all about perching a new vehicle like another dealership down the road and that’s the reason we bought from Brannon Honda
Tried to work with 2 other dealers but could not. Called Brannon and found Hank who is a no xx, knowledgeable, outstanding person who helped me buy a new Ridgeline. Thanks Hank.
Katelyn was my service advisor, and she did an exceptional job of explaining the services my car needed. She was pleasant the entire time and was extremely quick and efficient. 5/5 stars!
Amazing sales team easy, friendly, helpful, knowledgeable, about the vehicles and the process was super easy
Salesman Frank Smith was a delight to work with on the purchase of our new Pilot. He was the best at explaining the warranty and operation of the car. He even connected my phone to the Bluetooth. Would recommend Frank and Brannon Honda for a purchase of your new car.
We enjoyed our experience with Brannon Honda. It was clean and people were friendly. We will be having all of our service done at Brannon. Frank Smith was our sells person. He was wonderful to work with answering all of our questions. He is very knowledgeable and was able to explain everything to us so we could understand. I will recommend Frank to my family and friends looking to buy a car. Thanks Frank.
Mr. Comer Allen is a star salesman. We've enjoyed working with him over the years and have always felt comfortable that we ended up with the car that best met our needs and at a price that fit our budget. We're looking forward to working with him again in the near future.
I had a wonderful shopping experience with Mr. Comer Allen at Brannon dealership. They offer lifetime power train warranty and currently have an awesome deal of free oils changes for the first two years.
I have been waiting for parts (fuel injectors) for my pilot for about 5 weeks . I have had no luck getting any answers other than the regional manager will be here today and you will get a call back. No call back I can not keep driving my car like this it uses more gas and another problem has shown up on the screen. I thought Honda was a good car but after this I will look elsewhere for my next car. which looks like it will be soon. this has become a major problem....
My Wife and I, appreciate this dealership, from the bottom of our hearts; our Salesman Kevin Malone, who took the time 30 min before closing just, for our satisfaction. We needed another car to get back home because the 2022 Hyundai Sonata, was not what we expected, we were very dissatisfied with this car, after two major issues and a major fuel injector break down. We purchases a 2024 Honda Accord. Kevin helped us to stay on one Accord, a message Kevin gave to us, just to put us at ease. "Great Salesman"!. Bishop Harold and Maria D.
#1. DEMAND A COURTESY CAR!
#2. TAKE VIDEO!
We have a 2009 Honda that's ALWAYS been serviced at Honda in FLA & never had any issues. Let's just say we will NOT recommend this dealership EVER! We broke down 4 different times after our first drive into this place & had to be towed BACK to the d'lership. We insisted on a courtesy car & TOW REIMBURSEMENT. We were told that our car should make it home, just don't put it in reverse. Well we were stuck on the side of the road, not once, not twice, not 3X, but 4 ... Read More DealerRater - Jan 27, 2024
I have purchased two Honda CRV from Brannon from Comer Allen. He is fantastic. He was very helpful in going over all the details with me. He is an asset to Brannon and will recommend him to all my friends and family. I give him a five star rating. He is very knowledgeable in going over all the details with me. He did not rush me in responding to all my questions.
Brannon Honda provided an experience that was, friendly, quick, thorough, upfront, and supportive. Frank Smith was great! I am so happy with my experience. I love my car. Nope, I don’t want to be pictured. Trust me in knowing that if I was not satisfied, I would not have signed on the line. They also made sure my car was detailed before I drove away. Not all dealers do that from my previous experiences. I am happy with my car and my experience.
Frank Smith was our sales representative in this purchase. Frank was very helpful, explained everything, and answered all our questions throughout this process.
We had a great experience here! Would definitely recommend to others! Excited about my suburban.
Excellent Experience. Very professional and helpful. Prompt response / attention to detail in requests. Thank you!
Gloria was very helpful and excellent to work with! Brannon Honda is always a good experience.
Gloria Lee helped me with my latest car purchase and I’m so happy with my new car. Go see her if you want a no pressure experience. She will take the time to help you find the right car for you.
Another great car buying experience! My son liked my new Honda so much he decided to purchase one and we went to the dealership and Gloria Lee spent time asking questions and determining what vehicle would be best for him. They were able to work the payments out and he purchased a new CR-V and he loves it! Thanks for another great experience, Gloria ave we will recommend you to any of our friends interested in buying a car.
Great experience! Kevin Malone was very helpful was very knowledgeable about the vehicle we were looking at. He was very professional.
Easy to deal with staff and wonderful service department! Definitely pleased with not only our vehicle but the overall experience at Brannon
Other dealerships would never call us back but, Mr. Comer Allen when over and beyond to help us! He always called us back when he said! And was always helpful and polite! Thank you so much Comer! It was so wonderful doing business with you!
Don not buy anything from this dealer also named HondaPartsConnection.com Poor response the phone is never attended and when they pick up they hang on you i will keep posting of this every where i can
After getting my car totaled in a car accident 2 days later I was able to purchase my first car with Brannon Honda. HUGE HUGE HUGE shout out to God first and Mrs. Gloria Lee. She did everything in her power to get me exactly what I wanted and what I asked for. She took the time out and explained everything step by step, gave me the best deals possible and showed me the features of the car. She was very professional and definitely made you feel at home. And the process did not take long at all, we were done ... Read More DealerRater - Mar 21, 2023
Coming back home from vacation, I had a power system failure in my car that resulted in having to get it towed to the nearest dealership in a city over 4 hours from home. Brannon Honda happened to be the nearest dealership and I'm very grateful to the service staff that accommodated us in a very stressful situation.
Since it was an emergency, we did not have an appointment but, service advisor Chris W. stepped in to help save the day despite it looking like a busy day for their department. He ushered us into their waiting area which was ... Read More DealerRater - Dec 31, 2022
Worked out a deal and then within 24 hours the price went much higher than told!
; first off PRAISE GOD. I finally got my car back running after a month and a half. Thanks to the guys at Brannon Honda. They went above & beyond especially Chis W. In the service department & Jarrell. I came in at 5:30 which is normally the time they are trying to get out of there & they stayed to help me. Chris said when I stressed he stressed with me. Their service was amazing & now I feel like a brand new woman with my car back! Thanks again Brannon Honda yall are the best!
Put a deposit down on 2022 Civic Si. Great sales person and sales manager. explained all the charges clearly even broke down the sales tax numbers. Let us swap out accessories and didn't force us to take dealer accessories that we did not want. Very transparent and no pressure what so ever. Very pleased.
We have purchased two Honda Pilots from you in the last several years. Every sales and service experience has been excellent! Thank you again for running such a wonderful company with excellent service and integrity!
They treated us like humans. Something that another Honda dealership on the south side of town didn't do. They cut the BS and gave us a good deal. Substantially cheaper than the other dealership, for the same new car.
Every time I go in for service, I am greeted with friendly representative. It is clean and has snacks!
Everyone is very courteous and professional. It is a clean and welcoming environment. This is my third car purchased at Brannon Honda
The dealership was clean and very open, with a lot of new convenience for the customer. Easy parking and easy to walk around and view the vehicles for sell. Will recommend to friend's.
Everyone is fanatic and so helpful! I’ve had the pleasure of having Kevin Malone both times I’ve been there to get a car and I wouldn’t want to use anyone else!
Charlie was very helpful and professional. The dealership was clean and friendly. I would recommend this dealership
I came in for service on my Civic but loved the look of the Passport and Charlie Riley who has always been great asked if I wanted to run numbers. He never makes you feel pressured and explained the proseas of turning in my lease in exchange for the Passport. Both my sister and I have bought several cars from Charlie!
This is the finest dealership I’ve ever done business with. They are honest, friendly, and will never use high pressure tactics on you.
This was a great experience for me again .I have use this dealership many times and have nothing but praise for them it is and always been a pleasure. They are friendly fast and efficient. Will always use them for my honda needs.
It was great atmosphere. Everyone was extremely helpful, especially Mr. Riley. I could not ask for a better car buying experience.
Good people and good service every time I come by for any service on vehicle. Mr Kelvin and Mr. Crooks are great.
Straightforward, the salesperson was polite and patient. I really enjoyed the experience. Would definitely recommend.
I like the location and always the company makes sure that the customer is top priority. And the SNACKS are the BEST
I had need and explained what I needed. The man I spoke to was very nice. He called to explain the problem. I agreed to have the repairs done. I received a call the next day telling me my car was ready. I didn’t know about shuttle service. I was picked up that day. At a specified time. Everything went well
I appreciate all of the employees being upfront and not pressuring me to buy anything at a ridiculous marked up price.
Convenient and always ready to help with anything. People are great. Clean waiting room with snacks and coffee. Need the TV fixed.
My experience at Brannon Dealership was great. Kevin Malone was very informative and knowledgeable. He answered all my questions. My previous experience in the finance room left my uneasy but Dehvonne Wilcox put me at ease and made me feel relaxed.
Great customer service from each person I met during my service. I would recommend Brannon Service Dept to my friends.
Always appreciate how helpful Mr. Cook is when he takes care of my car’s maintenance. I know it will get everything it needs.
Excellent, fast service and excellent price considering today’s tough auto market. Sales rep very courteous and knowledgeable… no nonsense.
I love visiting Brannon Honda. Everyone one is courteous and knowledgeable. The atmosphere is all about service and an eager to serve.
They are always nice and efficient. Lobby is clean and always nice to have coffee and snacks
I was told that my tires needed to be replaced immediately, and I was urged to purchase tires from Honda. I use a different company for my tires, so I took it to them a few days later, where I was told my tires safely have 10-15k more miles on them. The Honda inspection sheet also showed my brakes were in the yellow, and they said they inspected them rather than marking it as yellow simply because of how long it has been since they had replaced my brakes. I had my brakes replaced elsewhere less than a month ... Read More DealerRater - Dec 8, 2021
I had a great experience with Comer. He was kind, offered great service and very knowledgeable about all the car I test drove.
Great people and helped with the purchase of my mothers car. They went above and beyond.
Very professional and helpful with the service they provide.A trusted company and a joy to deal with.
Straightforward, upfront, great cars, friendly, couldn’t be happier. Looking forward to a long relationship.
3rd car purchased from Brannon Honda and Kevin Malone was the sales rep for each one. They are very customer focused and always make the deal work.
My car salesman Chris was very friendly and patient with me. Provided excellent customer service. Will be sending customers his way.
The service advisor came right out and took my car back for service. The new waiting area was very nice. Love the complimentary popcorn and snacks while you wait. My car was serviced and I was on my way in no time. The service performed was explained before I paid. Excellent service
Eli took real good care of me. There was initially a recall on the van for the backup camera, and Eli worked out a deal where we could put a deposit down while the issue was resolved before the purchase. Great communication from him.
I was met by the service writer when I pulled in with a smile. The first question he asked how can I help you. I received the full service on my car to included the safety check an oil and filter change. They did everything my vehicle needed in under one hour. Great service from a great dealership.
Very responsive service members who provide great service and friendly experiences. Recommend Brannon Honda highly.
Excellent service, friendly staff. Third vehicle I’ve bought from Brannon and I recommend them to everyone.
Great service and answered every question I asked.I Would recommend anyone to Brannon Honda.
The dealership was incredibly helpful in detailing everything about the car I bought and having a fair price for it as well. I would recommend them to anyone.
Brannon service reps are professional and helpful in explaining what needs to be done on my 2017 Accord. Service is efficient, and personnel are customer focused.
I had a check engine light come on the night before leaving town. The service dept got me in early in the AM and I was back on the road by 11:00.
Best maintenance shop anywhere! Shane always takes great care of us and we love the service.
From the salesman Eli to the financial officer Tom, they made the scariest experience I ever had into a magical one. I will ALWAYS use them.
Best buying experience ever. Great sales team. They help us out to get the vehicle we wanted.
Took my car in for an oil change and transmission flush. I could tell that salespeople were friendly, but my service advisor(James C) is far from it.
I knew what needed to be done; when I asked for a quote before authorizing the work, it was as if I asked him for a considerable favor. When the car came back, I wanted to confirm the correct amount was charged; the service advisor was not happy about me taking time to verify all the numbers before payment. Forget about Welcome; how is your day or Have a nice day.
Considering ... Read More DealerRater - Dec 2, 2021
The team was friendly and communicated well. It was my first experience with them. They worked hard to get the job done as soon as possible.
Cost more than Jasper Honda for same service, when I asked why, was told he didn’t know, we are higher than everyone. Entered wrong mileage for service, which is a big deal when it is reported on car fax. Had to call back to report my mileage issue. It should be noted that the oil change was done correctly and no issue with the tech.
Good prompt service at a reasonable price. They do what they say they will do.
Excelent service. I had my service done in one hour without appointment. I recommend Brannon Honda.
Great service and hospitality throughout the whole repair process. The shuttle system allowed for great convenience to get to work on time
Customer service is always nice and helpful. Always super quick service. Love the service. Perfecto
We have always received good, friendly, and courteous service. Every body is nice especially Shane, who is my service person!
Customer service has always been excellent! They take great care of my car and me!
Neal in service is Great & Brandon in mechanic is Great! Thank you both & I will be buying lunch for you both one day.
Very professional service was completed fast. I will most a surly take my car back in the future.
Brian and the Brannon Honda team made my first car buying experience so great! They were kind, helpful, and very informative. I love my new 2022 Honda CR-V!
The new guy from California was extremely nice and answered all my questions about my car. Such as can I leave the keys on the seat, what happens if I loose the key to my tires. Very helpful.
Tony was a great service advisor. He looked into my Honda Sentinel coverage and told me what I could get with it. He told me about other work I might want done on my Honda Accord Sport. , but he was never pushy about it. He was honest and told me I didn’t need certain services that I thought I should get. Tameron Honda hasn’t been the best so I’ll be going to Brannon from now on for my service.
They are friendly ,professional, the salesmen were very helpful, the service department is prompt and informative
Very courteous and friendly. Good experience in the waiting room and with the service staff
Brannon Honda employees are professional and courteous. Every encounter my family and I have had, from service to sales, has been top notch. We purchase all of our vehicles from this dealership. The service center is amazing and provides timely service with knowledgeable feedback.
Kevin made every effort to help me find best deal and get us out quickly, 3 rd car I’ve bought with Kevin and 6th honda at Brannon